FAQ - Installation Instructions

Installation Instructions

If, when trying to install any CYPE programs on computer, your operating system emits an error message indicating the application was unable to start correctly, follow the steps shown below:

  • Go to the following Microsoft webpage:
    https://www.microsoft.com/en-US/download/details.aspx?id=26347
  • On the Microsoft page, select the corresponding language and click on “Download”
  • Download one of the following files:

    • vcredist_x64.EXE
      If you have downloaded the 64-bit CYPE program version
    • vcredist_x86.EXE
      If you have downloaded the 32-bit CYPE program version
  • Execute the downloaded file
  • Restart your computer
  • Install the CYPE programs

As of the 2017.a version, users can install the “BIMserver.center” application. “BIMserver.center” is a service managed by CYPE, which allows users to save, synchronise and share BIM project files. This application opens as a service each time the computer is started, and must be closed when another CYPE program version is going to be installed.

To close the “BIMserver.center” application, simply double click on the small circle (grey or green) that is displayed on the Windows toolbar, close the dialogue that appear and answer yes when prompted whether the window is to be closed.

close the “BIMserver.center”

Having done so, the “BIMserver.center” application will close and the CYPE program installation can proceed.

If the installation is carried out on the 2017.a version, it may not be possible to close the application as described.

In this case, it may also be possible that the computer will not emit the warning to close the “BIMserver.center” application and an error message may appear.

When the “BIMserver.centre” application cannot be closed as described above (whether the error message appears or another message appears), BIMserver.center will have to be closed from the Windows Task Manager. To do so, press the Ctrl, Alt and Del keys simultaneously and in the new screen select “Start Task Manager”. In the next dialogue box, select the “Processes” tab, then click on “Show processes from all users” and close the “bimserv.exe” and “bimservinst.exe” processes.

close the “BIMserver.center”

Once these processes have been ended, close the Windows Task Manager and the CYPE programs can be installed.

For more info

When errors of the following type appear (the file names shown in this example may be different to what appears on the user’s screen), it is because the indicated file has not been installed or has been deleted after it has been installed:

Expression: res != 0
File: cypeio.c (CYPEIO.DLL)
Line: 95
Module:
Install CYPE____.exe
C:\…\Dlls\Bpdwgdet.dll

If nobody has deleted the file (willingly or accidently), the antivirus installed on the computer may have blocked or deleted it. This is because the antivirus may associate part of CYPE program codes as a virus. This is a false positive result of the antivirus program since CYPE program files that have been downloaded from the Download area of the CYPE website, or from an original USB, do not contain any viruses.

To avoid this type of problems, antivirus programs include a series of configuration options to exclude directories or files, indicated by users, from the virus analysis (exclusions). Even so, there may be some antivirus programs, which when updated, or at some other moment, delete or omit exclusions configured by users.

CYPE personnel have repeatedly contacted different antivirus program developers; sometimes with successful results and other times with not so satisfactory results. On the other hand, updates of our programs and updates of the antivirus programs also cause conditions to vary, causing new false positive virus detections.

Bearing all this in mind, below are the instructions on how to proceed if the aforementioned error appears upon executing any CYPE programs.

  • If you have AVAST antivirus installed on your computer (free or paid)
    We recommend it is uninstalled and another antivirus program be used. AVAST deletes exclusions configured by users (without requesting prior authorisation) and causes the false positive problems to return which do not allow for our software or other manufacturer software to be executed correctly.

  • If you have an antivirus that is not AVAST antivirus
    Follow these steps:

    1. Uninstall the antivirus
      Although it may seem drastic, if it is not uninstalled and simply deactivated, the antivirus may continue to operate in resident mode. Uninstall it and we shall reinstall it later.

    2. Install CYPE programs

      • If you use the Download Manager (recommended), simply execute it and follow the instructions that appear on screen.

      • If you download it directly from our webpage:
        • Download the installation file
        • Decompress it at the desired unit and directory (by simply executing the file)
        • Install it (following the instructions included in the chosen language folder from the folders that are generated after the file has been decompressed)

      • If you use an original CYPE program USB, execute the installation following the instructions provided on the USB cover and those included in the USB text files.

    3. Check CYPE programs work correctly
      Check that the error which appeared previously no longer appears, having uninstalled the antivirus and reinstalled the CYPE programs.

    4. Reinstall the antivirus program
      Reinstall the antivirus program and immediately continue to the next step.

    5. Generate the following directory exclusions (if you do not know how to do this, please contact the technical support department of your antivirus software provider):

      • C:\CYPE Ingenieros
        To establish this exclusion, bear in mind that if CYPE programs have not been installed on the C drive, then “C:\” must be changed to the corresponding drive letter.

      • If your operating system is Windows Vista, 7, 8 or 10, also generate the following exclusion:

        • C:\Users\ — Windows User name —\ AppData\Roaming\CYPE Ingenieros

          The AppData file could be hidden, in which case activate the option to view hidden files and folders.

      • If your operating system is Windows XP, also generate the following exclusion:

        • C:\Documents and Settings\ — Windows User name —\ Application data\CYPE Ingenieros

Before installing another CYPE program version, bear in mind that any jobs which are opened using one version will not be able to be used with earlier program versions. We, therefore, highly recommend you read the following question: Can I edit a job using an earlier CYPE program version than the one with which the job was created or edited?

If you wish to install another CYPE program version and still keep the version which is currently installed on your computer operative, the new version must be installed on a different hard drive or on a virtual drive within the same hard drive.

Before installing the second version on another drive (physical or virtual), change the name of the desktop icon used to access CYPE. If you do not change it, when the other version is installed, the icon (shortcut) will be overwritten and you will not be able to access the current version, even though it is installed. The new name of the shortcut should refer to the version it accesses, so you can tell it apart from the new icon which will appear upon installing the second version.

Having done so, install the second version on a different physical hard drive to the one in which the first version is installed or on a virtual drive. If you do not know how to create a virtual drive, please consult the question: How to create a virtual drive.

Once the second version has been installed, change the name of the new CYPE icon which has been created on the windows desktop. This way, the two shortcuts to the two CYPE program versions are clearly identified.

Follow the instructions below to create a virtual drive for Windows NT, 2000 and XP:

A file has to be placed in the “START” menu which will execute itself when the computer is switched on. To do so, carry out the following steps:

  • Create a new folder in “C:”, give it a name, “DRIVEW”, for example.
  • Open the Windows Notepad.
  • Type: SUBSTespacio en blancoW:espacio en blancoC:\DRIVEW

espacio en blanco represents a single space

W is the name of the virtual drive that is going to be created. It does not have to receive the name given in this example, simply choose a letter that does not coincide with any assigned to a hard drive.

DRIVEW is the name given to the folder that was created in the “C:” drive. If you provided a different name, type that name instead.

  • Save the file in the directory indicated below, assigning it any name you wish but with extension “BAT”. For example: “VIRTDRIVEW.BAT”
    • For Windows NT save it at C:\WINDOWS\Start menu\Programs\Start.
    • For Windows 2000 and XP, save it at C:\Documents and Settings\All Users\Start menu\Programs\Start.
  • Restart the computer so the system can recognise the virtual drive. You now have a new virtual drive.

For more info

Creating a virtual hard drive or disk in Windows 7 does not require any external applications, all that must be done is carry out a few simple steps.

To create the virtual drive

Click on Start and in the Search box type: diskmgmt.msc. The Computer management window will open. Alternatively, another way to access this window is by right-clicking on “My Computer” and select “Manage”. The Computer Management window will then open and then the Disk Management window can be accessed.

Within the Disk Management window, click on “Action” and then “Create VHD” .

Virtual drive

Windows 7

The location of the virtual drive is indicated in this new window. To do so, click on “Browse” and select the folder (a new one should be created), give it a name and save it. This way the virtual drive will be created as a file with VHD format.

The next step consists in specifying the capacity of the virtual hard drive. This is indicated in the “Virtual hard disk size” box by providing a figure in MB (megabytes), GB (gigabytes) or TR (terabytes).

The disk format is then indicated: either “Dynamically expanding” or “Fixed size”. Windows 7 recommends the “Fixed size” option. The corresponding options are selected and the dialogue box is accepted.

The creation process will begin at this point, and the virtual drive will be visible in Disk Management.

Windows 7

Create a volume

As shown in the previous figure, the hard drive has been created, but it has to be assigned a volume, i.e. a letter, which does not coincide with any of the other physical or virtual hard drive letters the computer may contain. To do so, click, using the right mouse button, on “Disk 5 Unknown” and select “Initialize disk”. The following window will appear:

Windows 7

Choose “MBR” or “GPT” and accept the dialogue box. The virtual drive is no longer displayed as “Unknown” but as “Basic”. Finally right-click on “Unassigned” and choose “New Simple Volume”. A wizard is launched:

Windows 7

Windows 7

Where the following steps are carried out:

Configure the final size of the drive (the same size as was indicated when the VHD was created should be introduced).
Windows 7

Assign the Drive letter or Path:
Windows 7

Choose whether or not to format the partition and define a name or label for the new drive:
Windows 7

Finally, finish the wizard:
Windows 7

Automatic start of the VHD when launching Windows 7

Windows 7 does not automatically launch the virtual hard disk each time the computer is switched on, and so users must enter the Disk Management dialogue box and select the VHD each time. To avoid this, a file can be created with .bat format which carries out this task automatically. The process is as follows:

Create a .txt file in Notepad with the following contents:

Select vdisk file=C:\Path\VirtualDiskx.vhd
Attach vdisk
exit

A .bat file also to be create in Notepad. To do so, use the option File ->Save as and for the type of file choose “All files” and so its .bat file extension can be included. Its contents are as follows:

Diskpart /s C:\Path\previous_text_file.txt

NOTE: the text displayed in bold within the described files represents that each user should change, in the previous commands, the locations of the virtual drive and of the text file for his/her specific case. If the path or name of the file contains strange characters, for example spaces etc. the complete name will have to be enclosed in quotation marks.

Finally, the .bat file can be executed each time the computer is turned on to start off the drive or alternatively create a shortcut for the file and place it at “Start > All programs > Startup” so it opens upon launching Windows 7.

For more info

The computer is not really unresponsive. If you have an active antivirus program, it will check any CD that is executed on the computer, which will require some time.

The period of time that elapses from the moment the installation is executed and when it begins varies considerably depending on your computer, the antivirus that is installed and the security settings configured on the computer.

Our technical staffs have timed this period on different computers and have found delays which vary from a few seconds up to approximately 10 minutes. There have been cases, however, as some users have informed us, in which the delay has lasted nearly 20 minutes.

Yes. Deactivating your antivirus will eliminate the CD checking process and so the delay in initialising the installation process will disappear.

Nonetheless, deactivating your antivirus will lower your computer’s defences against possible virus infections or other unwanted processes. Therefore, if you wish to ensure that the security levels are maintained and you decide to deactivate the antivirus to carry out the installation, you will have to previously physically disconnect any Internet or network connection which the computer is connected to.

Once the installation is complete, do not forget to reactivate the antivirus and leave it with the same settings you had previously. Having done so, the Internet or network connection can be re-established with the security level that was present before deactivating the antivirus.

If you do not know how to deactivate and activate your antivirus, contact the antivirus manufacturer. Alternatively, you can choose not to deactivate it and execute the installation process knowing it may take a few minutes to initiate.

No. CYPE program installation USBs contain a lot of information. All the products we currently have on the market can be found within them. Each version usually has a new program and new tools for the existing programs. This increases the code contents of the USB with respect to previous versions.

There are other software manufacturers, such as some Microsoft applications, whose USBs have a similar amount of code content. Therefore, when these are executed, the same amount of time elapses before the installation begins.

Yes. To do this, simply use the unattended installation for CYPE programs.

With the unattended installation of CYPE programs, it is possible to install the complete package or any of the programs individually, with the same conditions and responsibilities as the attended installation, whereby users accept they have read, understood and accepted all the terms of the license contract.

The command and parameters that are used to execute the unattended installation of CYPE programs are as follows:

“name.exe”blank spacedrive:blank space/no_asistidablank space/no_visibleblank space/tipo_version:

blank space represents a space.

“name.exe”
It is the name of the file that executes the installation to be performed. It must be typed in quotation marks because the installation of CYPE program executables includes spaces. The executable file extension (.exe) must also be included.

As an aid to locate the files that install CYPE programs or utilities, the directories where they can be found for the 2020 English version are indicated below:

    • Complete package installation file
      The installation file for the complete package is: “Install CYPE 2020 (English) .exe” and is located in the “Installation in English” directory.
    • Installation of individual programs
      They can be found in: “Installation in English \ Install individual programs”.
    • Installation of connections with CAD programs
      They are in “Installation in English \ Install connections with CAD programs”.
  • Installation of other CYPE utilities
    There are other utilities that may have to be installed depending on the user’s license, such as Arquimedes Database Server or the Network Hardlock Server.

drive:
This is the letter of the hard drive of the computer (including the character :), where the program is to be installed.

/no_asistida
Mandatory parameter that prevents the computer from asking the questions during the installation.

/no_visible
Optional parameter that prevents the installation process from being displayed on the computer.

/tipo_version:
Optional parameter that indicates the type of version that is going to be installed. The admissible values are:

  • /tipo_version:professional
  • /tipo_version:evalucion
  • /tipo_version:campus
  • /tipo_version:temporal

If “/tipo_version” is omitted, the default value that is taken is “/tipo_version:professional”.

Notes of interest:

  • To perform an installation on a computer on the network, it may be convenient to inform the corresponding users (using the system used by the network administrator for the remote installation) that a process is going to be carried out during which, the computer should not be switched off or disconnected from the network.
  • If the safety devices that are being used for CYPE programs are single-port USB connection keys, it is recommended that computer users remove them from the USB port to which they are connected and replace them only once the installation process has finished.

For more info

We recommend before uninstalling or deleting any files, to make safety copies of all the jobs you wish to save and have been created with CYPE programs of any version.

Please consult the question in our FAQ: How can I make safety copies of jobs I have worked on?

To uninstall the CYPE programs, follow one of the following methods, depending on the version you have installed.

  • For 2012.d and later versions

    As of the 2012.d version, CYPE programs can be uninstalled using the Windows operating system tool to remove or uninstall programs. Depending on the Windows operating system in use, this tool can be executed in the following way:

    • Windows XP, 2000 and 2003 Server

      Windows Start button > Control panel >Add or remove programs > Find the program in the list and select it with the left mouse button > select the “Change or Remove” button of the program you wish to uninstall.
    • Windows Vista, 2008 Server and 7

      Windows Start button > Control panel > Programs and Features > Find the program in the list > right-click on the program to uninstall and select Uninstall.
    Using this tool, Windows will delete, from the drive where the CYPE programs have been installed, the following directories or elements:

    • Any shortcuts to CYPE programs which were created automatically by the CYPE installation wizard, be they on the desktop or in the Windows Start menu. If the user modifies the location or name of this shortcut, it will not be deleted.
    • The “Version….” subdirectory (corresponding to the version which is to be uninstalled) within the CYPE Ingenieros directory.
    • The “usr” directory if you activate the option to also delete all the CYPE program configuration files. This option will appear deactivated by default when the program is selected to be uninstalled in Windows. We recommended you do not delete “usr” directory if there are other CYPE program versions installed on the same drive. Deleting the “usr” directory would cause the loss of all the program options which have been configured by the user (reinforcement tables, Arquimedes report templates…).
    • The “CYPE Ingenieros” subdirectory will never be deleted (only the Version… subdirectory), as this is where CYPE programs save their jobs, drawings, reports, etc by default. If the user wishes to delete these subdirectories, he/she must do it manually and ensure that safety copies have been made containing the data to be saved.

  • For versions earlier than the 2012.d version

    When CYPE software versions spanning between the 2002 and 2012.c versions inclusive are installed, two directories are created in the hard drive selected for the installation. All the files required for the operation of CYPE programs are recorded in these directories. These directories are “usr” and “CYPE ingenieros”. A shortcut icon is optionally generated (the user is asked during the program installation) in the Desktop and Windows Start menu.

    To completely uninstall all CYPE programs spanning between the 2002 and 2012.c versions, simply delete the two subdirectories and shortcuts mentioned previously. Remember to make sure you have made safety copies of all the jobs.

    The “usr” directory contains files which may contain information that has been generated or modified by the user. A description of the directories where these files are located is mentioned below. If you wish to keep this information, the directories indicated below should not be deleted. They may also be copied to a safe place.

    • Arquimedes report templates which have been created or modified by the user. These are located in the following directory: “usr\cype\win\arquimed\pl”. Nonetheless, Arquimedes allows for template modifications to be saved in any directory.
    • Force combinations used by structural design programs. These are located in “usr\cype\config”. If new combinations have been created, this directory should be saved.
    • Layer configurations of the DXF or DWG drawings generated by the program. These are located in “usr\cype\planos”. If the original layer configuration has been modified, this directory should be saved.
    Any drawings in DXF format that the user could have generated using CYPE programs are saved in “CYPE Ingenieros\Drawings in DXF”. If these DXF drawings have not been copied to other directories and wish to keep them, make a safety copy of “CYPE Ingenieros\Drawings in DXF” before deleting the “CYPE Ingenieros” directory.

    It may occur occasionally, that a “cad” directory has been generated containing DXF drawing files. If these files exist, they have been generated by an old CYPE program version. In this case, before deleting the “cad” directory, if there are any files which you wish to keep, copy them to a safe place.

    Other data generated by the user, such as reinforcement tables or generic joist floor slab tables, are saved with the job. Therefore, safety copies of this data are not required if safety copies of the jobs have already been carried out.

Previous versions do not have to be uninstalled. In any case, if you wish to delete the files corresponding to the previous version, delete the “Version XXXX.X” subdirectory located in the “CYPE Ingenieros” directory of the drive in which the program is installed, where “XXXX.X” represents the version, for example “2003.1”.

We recommend before you uninstall or delete any files, to make safety copies of all the jobs you wish to keep and have created with CYPE programs of any version.

Please consult the question in our FAQ: How can I make safety copies of jobs I have worked on?